The event organizer, The Skokie, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
The Skokie Privacy Policy
Effective Date: 9/1/2026 Last Updated: 9/1/2026
The Skokie LLC ("The Skokie," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you purchase tickets, sign up for updates, or otherwise interact with our website and ticketing platform, how we use it, and the choices you have.
By purchasing tickets, subscribing to our email/SMS list, or otherwise using our site, you agree to the practices described in this policy.
1. Information We Collect
Information you give us directly:
- Name, email address, and phone number (when you purchase tickets, sign up for our newsletter, or opt in to SMS alerts)
- Billing address and payment details (processed securely by our ticketing and payment providers — we do not store full payment card numbers)
- Any information you submit through contact forms, surveys, or event RSVPs
Information collected automatically:
- Device and browser information, IP address, pages visited, and referral source
- Cookies and similar tracking technologies (see Section 5 below)
Information from third-party services:
- Ticket purchase and order history from our ticketing platform (Ticket Tailor)
- Engagement data from our email/SMS marketing platform (e.g., opens, clicks, delivery status)
- Concession/point-of-sale purchase data at the venue (Toast POS), where applicable
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill ticket orders, including sending confirmations and event reminders
- Communicate with you about upcoming shows, ticket availability, and venue updates via email and/or SMS, where you've opted in
- Improve our website, programming, and overall customer experience
- Run and measure the performance of our advertising (see Section 5)
- Comply with legal, tax, and accounting obligations
- Detect and prevent fraud or misuse of our ticketing system
3. Text Message (SMS) Communications
If you provide your phone number and opt in to SMS communications, you consent to receive text messages from The Skokie Theatre about ticket confirmations, event reminders, and promotional offers.
- Message and data rates may apply.
- Message frequency varies.
- You can opt out at any time by replying STOP to any text message, or by contacting us using the information in Section 9.
- Reply HELP for assistance.
- Your consent to receive SMS messages is not a condition of any purchase.
We do not sell or share your phone number with third parties for their own marketing purposes.
4. Email Communications
If you sign up for our email list or purchase a ticket, we may send you marketing and informational emails. Every marketing email includes an unsubscribe link, and you can opt out at any time without affecting your ability to purchase tickets or attend events.
5. Cookies, Pixels & Advertising
Our website uses cookies and similar tracking technologies (including advertising pixels, such as those from Google Ads and TikTok) to:
- Understand how visitors use our site
- Measure the effectiveness of our advertising campaigns
- Show you relevant ads for The Skokie Theatre on other websites and platforms (retargeting)
These tools may collect information such as your browsing behavior, device identifiers, and general location. You can control cookies through your browser settings, and you can opt out of interest-based advertising through tools like the Digital Advertising Alliance's opt-out page or your device's ad settings.
6. How We Share Information
We do not sell your personal information. We share information only with:
- Service providers who help us operate — our ticketing platform, email/SMS marketing platform, point-of-sale system, and website host — solely to perform services on our behalf
- Advertising partners (e.g., Google, TikTok), in aggregated or pseudonymized form, to run and measure ad campaigns
- Legal authorities, if required by law, subpoena, or to protect the rights, property, or safety of The Skokie Theatre, our patrons, or others
7. Data Retention
We retain your information for as long as needed to fulfill the purposes described in this policy, including maintaining accurate business and ticketing records, unless a longer retention period is required by law.
8. Your Choices & Rights
You may:
- Unsubscribe from marketing emails at any time via the link in any email
- Opt out of SMS messages at any time by replying STOP
- Request access to, correction of, or deletion of your personal information by contacting us (Section 9)
We will respond to reasonable requests consistent with applicable law.
9. Contact Us
Questions about this Privacy Policy or how we handle your information can be directed to:
The Skokie LLC 7924 Lincoln Avenue, Skokie, IL 60077 info@theskokie.com 847-606-3994
10. Children's Privacy
Our website and ticketing platform are not directed at children under 13, and we do not knowingly collect personal information from children under 13.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our site or ticketing platform after changes take effect constitutes acceptance of the revised policy.
This policy is governed by the laws of the State of Illinois.